Those Pesky Millenials

The media is full of handwringing about those pesky Millenials! What to do, what to do?! Thought I’d weigh in since I raised 4 of them, and trained many thousands more. When your baby was learning to walk, you didn’t criticize when they fell down. Continue reading Those Pesky Millenials

Does your Mission Statement Jive With Employees?

If you aren’t paying attention to the subtext of your employees’ lives, you aren’t getting where you need to go. Your mission statement is hollow, your Commitment to your Customers is a lie. Continue reading Does your Mission Statement Jive With Employees?

Train Employees to Succeed

If you are a business owner or manager, your number one job is to make it possible for your employees to succeed so they will produce results. How do you do that? By creating a clear path for action and making sure they know what Continue reading Train Employees to Succeed