How do I Make Sure I Hire the Right Person?

Updated 11/7/14 Interviewing requires a balance of intuition, psychology, leadership, common sense, and luck. We need to think like a detective to determine not only if the person is a fit, but also figure out what they may not be Continue reading

My New Hire Looked Better on Paper. Now What?

Employment of humans is tricky business. An interview is like dating. We need to be a detective, psychologist, analyst, motivator, and entrepreneur. In short, an all-around sleuth. Here’s a question I just got from a reader. Today I’ll handle the Continue reading

Those Pesky Millenials: Interviewing Tips

First – people are people. I think of “Millenials” as anyone around the ages of 17-28, even though some are still in High School. Your candidates may be students still in college or those who opted for Vocational School or Continue reading

Those Pesky Millenials

The media is full of handwringing about those pesky Millenials! What to do, what to do?! Thought I’d weigh in since I raised 4 of them, and trained many thousands more. When your baby was learning to walk, you didn’t Continue reading

If you don’t tell them, they make it up!

Humans are ornery creatures, and we are a curious species. We take all  information available to us, then we fill in the blanks. Therein lies the problem in human relations. Filling in the blanks is not always a conscious exercise, Continue reading

Leaving money on the fitting room floor: #Retail Mistakes

I want retailers to succeed. I especially want my favorite retailers to stay in business. So this is a Retail Resilience Post! I know retailers spend billions of dollars every year trying to improve sales. The brick-and-mortar stores are fighting Continue reading

How to Guarantee Your Company Will Fail

People do stupid things when they are afraid. They pull back resources when they should be reaching out. They make knee-jerk decisions about policies and practices. They allow their fear to overtake courage. The word dis-courage means just that. To Continue reading

“Success is not Final” Winston Churchill

“Success is  not final.  Failure is not  fatal. It is the courage to continue that  counts.”  Winston Churchill   1871- 1965 This quote rang in my ears as I watched the market implode yesterday. It reminded me of all that I Continue reading

Work Hard Party Hard Time Bomb

I had a boss who’s primary philosophy was keeping us off balance. To him, that was the best way to control us and keep us on our toes. Wrong. It pretty much guaranteed that at any given moment, 15-20% of Continue reading

Bad Boss: Confront or Quit?

My Colleague and fellow CSP, John Hersey, writes an excellent Leadership Blog. In this edition, he asks what do we do about lousy bosses. I admire John greatly and usually he’s right on. This time, he essentially says to suck Continue reading